FAQs

Platinum Auto Glass

Have an auto glass-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Where are you located?

    We have two service hubs: Grapevine, TX is mobile service only. Our technicians come to your home, workplace, or another convenient location. Lewisville, TX is a full-service shop. You're welcome to bring your vehicle to this location if you prefer an in-person appointment for auto windshield replacement in Lewisville, TX.

  • Can I visit the Grapevine location?

    No. The Grapevine team operates as a mobile unit only; there is no walk-in storefront there. You can visit us for auto windshield replacement in Lewisville, TX, though.

  • What services do you offer?

    Our primary services at Platinum Auto Glass include windshield repair, with a specialization in classic and vintage vehicles. We also handle fleet, commercial, and dealership accounts, along with ADAS calibration. Additionally, we provide auto windshield replacement in Lewisville, TX.

  • Where are you located?

    Our primary location is in Lewisville. We also provide mobile services throughout the DFW area. Our Grapevine location operates exclusively as a mobile service.

  • Do you work with insurance?

    Indeed, we collaborate with all major insurance providers to process claims for auto windshield replacement in Lewisville, TX.

  • Do you offer warranties?

    We provide lifetime warranties on all our workmanship for auto windshield replacement in Lewisville, TX, ensuring long-term satisfaction for our customers.

  • Do I need an appointment?

    While we do accept walk-ins based on availability, we strongly recommend scheduling an appointment for auto windshield replacement in Lewisville, TX, especially for calibration or in-shop services.

  • How long is my quote valid?

    Our quotes for auto windshield replacement in Lewisville, TX remain valid for seven days due to frequent price adjustments from manufacturers and tariff-related changes.

  • What type of glass replacement do you offer?

    We offer OEM glass as well as aftermarket options manufactured by certified producers that meet safety standards for auto windshield replacement in Lewisville, TX. We're happy to discuss the various options available for your vehicle.

  • Do you offer any discounts or promotions?

    We regularly feature seasonal promotions and offer discounts for military personnel, first responders, and teachers on auto windshield replacement in Lewisville, TX.